Privacy Policy

Our services are accessible at https://blockchainx.finance, and one of our major priorities here is the privacy of our users. We always believe in being as transparent as we can with our users while maintaining the integrity of our company as an entity. This Privacy Policy documentation contains the ways in which we connect user information and how we use it.

If you have any further questions on the terms of our privacy policy, you can reach out to us using the channels provided in the website’s Contact Us section.

This Privacy Policy pertains to information collected through our website, be it information the users have provided or the information we collect through their use of our website and/or our services on the website. This policy is not applicable to any information collected offline or through any other communication channels other than the website.

Consent

By using our website and/or it’s services, you hereby consent to our Privacy Policy and it’s terms and conditions.

What we collect

Any personal information we may collect in course of a user using our website and/or our services will be made clear to the users when we collect it. If you are not provided with why we collect a piece of personal information about you, you can check our documentation for clarifications. If the documentation does not provide you with this information, you can reach out to us using the contact channels provided on our Contact Us page, and we will provide this information to you,

When you register for an account at BX Finance, we may ask you for your contact information including items such as your name, company name, address, email address, and phone number.

How we use this information

• Provide the right services and maintain our website.
• Personalize, improve, and expand the scope of our services & products.
• Understand user wants, needs, and how you want to use our products & services.
• Communicate with you via various channels, provide regular updates, notify you regarding new products & services, assist you in terms of customer support.
• Find and mitigate potential frauds and bad actors.

Information of Minors

While we believe in the free internet, the protection of children is one of our biggest priorities. BX Finance encourages parents to participate in, observe, and/or monitor and guide their child’s online activities. BX Finance does not collect personal information from persons under the age of 13. If you think that your child or any child under your guardianship has their personal information on BX Finance and any of its products, you can reach out to us through any of the communication channels provided on our Contact Us page, and we will put out our best efforts to make sure that such information is removed from our records.

Changes to Privacy Policy

Our Privacy Policy may be subject to change at our sole discretion and we advise users to check back often to review any changes made. We may send you major updates to our Privacy Policy via email if you have subscribed to our newsletters.

Your Rights

• A. Access: You have the right to request a copy of your personal information that we may have collected. We may request certain information from you to confirm your identity. If we are unable to provide you with the information you have asked for, we will let you know why.
• B.Update: We will try our best to ensure that your personal information recorded with us is accurate. If you believe that it is inaccurate, you can reach out to us and we will put out our best efforts to make sure that the due changes and/or updates are made. We will also try to inform any agents or third parties connected with our services that need your personal information of the changes made, however, we cannot guarantee this as this pertains to their policies and terms.
• C.Removal: If you wish to revoke your consent given to us for collecting your personal information, you may do so by reaching out to us and we will put out our best efforts to make sure that the same is removed from our records.

If you wish to exercise these rights, you may do so by reaching out to us at our support email support email. Once we receive your request, one of our customer service associates will reach out to you as soon as possible. Normally, the response time for requests is 24-48 hours, however, we may take longer to respond if we receive large number of requests.